CEO Success Report - July 2001
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CEO Success Report
- July 2001
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Increasing the Effectiveness and Enhancing the Lives of CEOs
and business owners.
Contents of this issue...
.. Welcome - A few words from the publisher, Gary Lockwood
.. Thought-Starter - "Six Breakthrough Strategies"
.. Guest article - "Why This Recession Is Different"
.. CEO Resources
.. Quotes to use in your staff meeting this month
.. Humor to lighten up the executive suite
.. Contact the publisher
.. Subscribe and unsubscribe instructions
See past issues of the CEO Success Report at:
http://www.CEOSuccess.com/archives
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WELCOME to this issue of the CEO Success Report!
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Hello again. I'm Gary Lockwood, President of CEO Success.
Welcome back once again to the CEO Success Report. I know you
have no shortage of material to read and I thank you for choosing
to read our newsletter.
Find resources for your success at www.CEOSuccess.com
May I ask a small favor? Please forward this issue to other CEOs
and company presidents who may be interested in receiving
these messages. Thank you.
We work hard to provide practical ideas, thought-provoking concepts
and useful information for you. Please give me some feedback
about this issue or about the website. Send your comments me at
mailto:Gary@CEOSuccess.com
Are you getting all you want from your enterprise?
Many of the CEOs, business owners and professionals that I coach
have come to me because of that feeling that "there must be more
than this". Most are successful, yet have the feeling that they are
working harder and are less satisfied. Many were trying to develop
a balance between their personal and professional lives.
You CAN achieve extraordinary breakthroughs in your business
and personal life if you know how.
In my fourteen years of coaching and training, I've observed how
successful business people "break through" existing boundaries
and move their business and their lives to a higher level. I have
identified six aspects of the enterprise where it's possible to
achieve these breakthroughs.
To get breakthroughs, CEOs, business owners, entrepreneurs
and professionals must systematically examine and develop the
six integrated principles of success.
My Thought-Starter for today outlines and discusses each of
these Breakthrough Strategies.
Our guest article this month is by J.M. Evosevich, Ph.D. an expert in
human resources and organizational development.
J.M. says, "Creating shareholder value is about performance and
performance is about people, one person at a time and collectively."
Most organizations are striving very hard to protect their human
capital investment strategies, because they clearly understand
how the benefits of holding firm and the rather severe long-term
costs of not following through on their human capital investment
strategies.
In his article today, J.M. discusses Human Resources best-practices.
When companies properly address and invest in these core
processes and then use them to navigate by, they are far more
certain to sustain and extend their competitive advantage and
build a lasting enterprise that people are inspired by and proud
to work for.
Read more about J.M. at the end of his article.
I hope you enjoy receiving these articles and ideas to
help you sharpen your thinking about being an effective CEO.
My wish is that you use the ideas in the CEO Success Report to
get the results you really want. If you want some help in putting
them into practice, or if you have questions, email or call.
As you know, our specialty is Increasing the Effectiveness
and Enhancing the Lives of CEOs and business owners.
Enjoy this issue with my compliments.
Sincerely,
Gary Lockwood
CEO Success
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This month's THOUGHT-STARTER
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"Six Strategies for getting BREAKTHROUGHS in YOUR Business"
by Gary Lockwood
Wealth.... Quality of Life.... Satisfaction... Fun....
Are you?
* Getting all you want from your enterprise?
* Progressing in your professional practice as much as you desire?
* Satisfied that your job/career gives you everything you want?
"You don't drown by falling in the water;
you drown by staying there."
Edwin Louis Cole
Many of the CEOs, owners, entrepreneurs and professionals that
I coach have come to me because of that feeling that "there must
be more than this". Most are successful, yet have the feeling that
they are working harder and are less satisfied. Many were trying
to develop a balance between their personal and professional lives.
If you're having these feelings, join the club. A gap exists between
expectations and the reality of the workplace today. While business
people generally expect they will take more time off and worry less
about money as their business grows, they currently work long
hours, spend little time with family and suffer from dangerously
high levels of stress. These are the challenges of working in a
time of transition.
The bad news is there is a great gulf to bridge between reality and
expectations. The good news? There are ways both individuals and
corporations can change to improve both workplace quality and the
level of productivity.
What are the possibilities? How would you like to just leap over the
mundane, step-by-step progress you have been making? You do
not have to settle for incremental improvements. You CAN achieve
extraordinary breakthroughs in your business and personal life if
you know how.
Interestingly, YOU already have the answers for more success!
They are just locked away inside you. Unlock the creative power
inside you and focus it on turning your dreams into reality.
In my fourteen years of coaching and training, I've observed how
successful business people "break through" existing boundaries
and move their business and their lives to a higher level. I have
identified six aspects of the enterprise where it's possible to
achieve these breakthroughs.
To get breakthroughs, CEOs, business owners, entrepreneurs
and professionals must systematically examine and develop the
six integrated principles of success.
These Breakthrough Strategies are:
Develop a compelling STRATEGIC VISION:
This is the process of surfacing and clarifying the areas of
significance to you and your business. You will establish
meaningful goals in each of these areas. This assures that you
stay focused on the outcomes you desire.
In times of great change and ambiguity, how do you set meaningful
goals? And how do you keep your business moving forward and on
target? This is what strategic thinking is all about. For this break-
through strategy, identify the 8 or 10 key areas that are important
and essential for your business and your personal life - cash flow,
customers, employees, family, friends, spiritual growth, health
and so on. Write them down.
In each of these areas, develop a crystal clear vision of where you
are going with this. What's possible? What does it look like when
you're living up to your best expectations in each of these areas?
Describe as best you can, in writing, what it looks like and what it
feels like when you have reached the point in each of your key
result areas where you are happy with each. This represents a
picture of your future, as you prefer it to be.
These processes have been designed to take advantage of the way
your mind actually learns and the way entrepreneurs actually work.
With clear purpose and direction, your efforts will be laser-focused
on the results you want.
Take meaningful TACTICAL ACTION:
These processes ensure that your actions and decisions are
aligned with your values and vision. You will set critical milestones,
success yardsticks and key tracking indicators so you will achieve
your goals faster and easier.
To be goal directed, you need goals. Set aside a couple of hours
this week to contemplate your 3 or 4 or 5 major business goals
for the remainder of the year. Don't get hung up on the small stuff.
Look beyond today and this week and this month. Picture yourself
on December 31 reflecting on the significant accomplishments of
the year. What will have had to happen to make you happy with
your progress, professionally and personally?
Don't forget to include your personal goals in here. They may be
family related and growth related (preferably both). When your
monthly goals are in sync with your long-term goals, and your daily
activities are leading toward your monthly goals, you achieve "Goal
Congruence".
Enjoy an unparalleled QUALITY OF LIFE:
In our high-demand, knowledge-based economy, issues such as
free time, happiness, satisfaction and peace of mind are not just
nice-to-have. These things are crucial to your ability to operate an
enterprise at peak effectiveness.
The emergence of creativity, ideas, and information as our most
valuable resources, and the pervasiveness of the global, 24-hour
business world have changed our concept of "time equals money".
Now, it's "results equals money". And we all know that more time
at the office does not mean more results. In fact, it often means
fewer results and more mistakes.
What's the answer? The solution is to take time away from your
business. Free time makes you sharper. Free time provides the
rejuvenation you need to restore your confidence and sense of
well-being. You come back from time off with a new perspective,
a higher energy level, increased creativity, and often, a breakthrough
idea. Take one vacation a year, get one break-through. Take two
vacations, get two breakthroughs. Take three, get three.
Getting and keeping a superlative quality of life is best done
systematically, not just when convenient. By consciously attending
to the balance in your life, you can create a rich quality of life
most people only dream of ever having.
How to take advantage of LEVERAGING:
Here, you will regularly examine the results you get from the
investment of your time and money. Leverage to produce high-
impact results is attained through support people, automation,
outside specialists, smart delegation and shrewdly managed
priorities. Many entrepreneurs are still operating under the
mistaken belief that results are in direct proportion to how hard
they work.
This is why it's so important to make wise decisions about how you
invest time and energy. Why do you feel that there's more to do than
you can possibly do? Because there IS more to do than you can
possibly do. You must make choices. Often very difficult choices.
It is imperative that you are doing the right things, every bit as
much
as doing things right. You've heard of the 80/20 rule -- 20 percent of
all activities will produce 80 percent of the meaningful results.
What are your 20 percent? What are the handful of activities that
produce the results that you want, that will make a difference, that
will take you in the direction you wish to go?
Remember, you are rewarded only for results.
Building and strengthening your STRATEGIC RELATIONSHIPS:
Inevitably, the largest share of your income flows from a relatively
small number of key economic relationships, generally your top
clients and referral sources. Identify these special relationships
that require nurturing and create action plans around retention and
developing maximum potential from each.
Truly effective business people succeed because they are genuinely
curious and concerned about people in general - and customers in
particular. Their desire to understand the customer takes priority
over their desire to sell their products and services. The delightful
irony, of course, is that the very reason they are successful at
selling is because they have made their desire to sell a secondary
issue. The primary issue is the relationship they have with their
customer.
In too many cases, entrepreneurs focus on current transactions
rather than relationships that will sustain and grow the business
over the long run.
Committing to LEARNING AND CONSTANT IMPROVEMENT:
When you are proactive about learning and improving instead of
just letting it happen, you accelerate your capabilities, expand
insight and experience startling advances in your thinking.
Effective learning must be conscious vs. unconscious, active not
reactive. It must be something you seek, not just "let it happen".
If learning ability is not conscious, it can't be improved. It just
becomes "another habit" without effective application to the
circumstances in our business (and personal) lives. Most of us
already spend too much of our day "doing things."
How do you become a good learner, and subsequently, a good
change master? The answer is surprisingly simple. Become an
active, conscious learner on a daily basis by creating a diary or log
of your most important daily experiences.
Set aside time daily to consciously learn from your experiences.
You will discover a little-known secret that will put you on a course
to life-long, continuous learning and improvement.
Bottom line.... these Breakthrough Strategies provide a practical,
systematic way to achieve remarkable results. This approach, once
mastered, becomes a habit that enables you to continue your
program of extraordinary accomplishments over the remaining
course of your lifetime.
Here is how you get started. Pull out your appointment calendar
and start blocking out three or four hours each month where you
can be uninterrupted (if you can not do this, you are in trouble
already). Use this quiet time to think seriously about your
personal and professional life. Use the Breakthrough Strategies
as your guide.
In each planning session, focus on one or two of the Breakthrough
Strategies, articulate the desired end results, map the possibilities,
and create an action plan for the coming three-month period. Refer
to this action plan as you plan your time each day or each week.
What can you expect to get out of using these Strategies? The
benefits you experience from using the Breakthrough Strategies
will depend on the specific nature of your goals.
The most common results include:
* Significant increase in income
* A goal achievement process that works
* A more satisfying lifestyle and workstyle
* Elimination of non-productive activities in favor of value-adding
activities that propel you toward your goals
* A more predictable future
* Peace of mind and increased confidence in your ability to
accomplish your goals even faster and easier.
If you would like more on this topic, get the BizSuccess Strategy
Book.
The BizSuccess Strategy Book will help YOU grow your business,
make more money and have more fun. Click to
http://www.bizsuccess.com/strategybook.htm
for details
© Copyright 2001 BizSuccess All rights reserved. No duplication
About the Author...
Gary Lockwood is Increasing the Effectiveness and Enhancing the
Lives of CEOs, business owners and professionals.
Get the Free BizSuccess newsletter -
http://www.bizsuccess.com/newsletter.htm
or send any blank email to mailto:subscribe@BizSuccess.com
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Guest Article
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Why This Recession Is Different From Recessions Past
by J.M. Evosevich, Ph.D.
Robert Benchley's summary review of the important CE/Accenture
survey ("The Value of Human Capital," CE:Feb. 2001) corroborates
our view of what has been observed in the marketplace over the last
several years - that creating shareholder value is about performance
and performance is about people, one person at a time and
collectively.
At a more molecular level, the survey findings reflect that patterns
of Human Resources best-practices that emerged during the 90's:
**HR must become a strategic partner in order for an organization's
competitive advantage to be maximized.
**An organization's managerial and social architecture must be
transformed from vertical (i.e., command &
control) to
horizontal
(i.e., "distributed," matrixed, and
broadly "owned").
**Change mastery must be a core competency within every
organization.
**Developing leaders who can, in turn, create a continually aligned
culture is another critical competency within
every
organization.
**Attracting, selecting, developing, and retaining talent is
mission-critical.
Even more heartening, however, than this robust set of trends that
has emerged during the last 10-plus years, is the corporate response
that have observed during this current economic downturn, as
compared to the response observed during a similar downturn
in the late 80's and early 90's.
During the earlier recession, most organizations "balk at the talk"
rather than walking it. They capitulated to their anxiety and, as a
result, they lost sight of some strategic aspects of their corporate
vision, defaulted to reactive expense - control behavior, and pulled
the plug on human capital investments.
This time, though, most of the organizations are striving very hard
not to panic. They are doing everything they can to protect their
human capital investment strategies, because they more clearly
understand how the benefits of holding firm and the rather severe
long-term costs of not following through on their human capital
investment strategies.
In fact, the interview with Joe Forehand (CEO, Accenture) in the
"Optimizing Human Performance" Supplement included with the
CE: Feb 2001 issue is an excellent illustration of how organizations
are redoubling efforts to stay the course, even during the generalized
economic downturn.
In the Forehand interview ("Performance: The Key to Success"), the
reader is given the opportunity to observe, at a granular level,
the kind of inspired and multi-faceted initiatives contemporary
organizations must undertake to ensure optimal outcomes for key
HR objectives - attraction, alignment, building, & retaining human
capital, and supercharging organizational performance.
The key takeaway for the astute reader of this interview is the
recognition that organizations will not get the most from their people
by pushing, pulling or commanding them to perform. Rather, the
initiatives that Mr. Forehand describes reflect an understanding of
the fundamental psychology that underlies human performance.
That is, human performance can only be optimized when an
organization's culture embodies a genuine and comprehensive
win-win for its stakeholders. Everyone - every single individual -
must benefit from participating in the enterprise.
Consistently, the best performing companies adopt an enlightened
approach to core, performance-optimizing processes:
**Vision & innovation
**Leadership & engendering trust
**Communication & feedback
**Accountability & integrity
**Engagement & empowerment
**Career growth & development
When companies properly address and invest in these core
processes and then use them to navigate by, they are far more
certain to sustain and extend their competitive advantage and
build a lasting enterprise that people are inspired by and proud
to work for.
About the Author...
J.M. Evosevich, Ph.D. is Charter Principal of The Global Consulting
Partnership, a human resources and organizational development
consulting firm. J.M. can be reached at 760-778-0328 or e-mail at
jm_Evosevich@tgcpinc.com
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RESOURCES for CEOs
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
The Executive Committee
http://www.CEOSuccess.com
** Attention CEOs
Imagine the benefits of meeting regularly with a small group
of company leaders in your area to share experiences, exchange
ideas and solve common problems.
Thousands of chief executives turn to TEC for a learning
experience they cannot get anywhere else. We are committed
to connecting CEOs with the people, ideas and information they
need to help them improve their businesses and enhance their lives.
Check it out at http://www.CEOSuccess.com
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QUOTES to use in your staff meeting this month
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Nobody realizes that some people expend tremendous energy
merely to be normal.
Albert Camus
He that would perfect his work must first sharpen his tools.
Confucius
Efficiency is intelligent laziness.
David Dunham
The Promised Land always lies on the other side of a wilderness.
Havelock Ellis
You can't build a reputation on what you are going to do.
Henry Ford
Failure to prepare is preparing to fail.
Benjamin Franklin
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HUMOR to lighten up the executive suite
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YOU'VE HAD A BAD DAY, BUT...
----------------------------
The parachute company says you'll get a full refund.
They say the house didn't float very far at all.
We're all amazed that you go on living each day.
Well, at least the operation was a partial success.
The "National Enquirer" just loved those nude shots of you.
The insects hardly touched your other eyebrow.
The District Attorney says he only has a few more questions.
At least the passenger side air bag inflated.
Jenny Jones wants you for this "secret admirer show."
The reward for your capture has reached fifty thousand dollars.
At least we never thought you were guilty like that Jury did.
The insurance pays the full book value ($312) for your 1956 T-Bird.
The thieves left the push lawn mower and hedge trimmers.
Those Grand Juries always over-react. Don't worry about it.
The boss said while you're sick, he'd do all your work personally.
Just imagine if your ex-wife had had a good lawyer.
Look on the bright side, those fertility drugs worked 6 times
better than expected!
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CONTACT CEO Success
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Gary Lockwood is the publisher of the CEO Success Report.
Email: mailto:Gary@CEOSuccess.com
Office: (800) 272-1575 (USA) * (909) 984-3344
Fax: (815) 361-3041
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Your Comments, please?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
I appreciate feedback, corrections, and comments about the
CEO Success Report. Please send your thoughts to:
Gary@CEOSuccess.com <mailto:Gary@CEOSuccess.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
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